Home > Services & Solutions > FAQ
General Section
- Q. What does SaaS mean?
- Q. What type of Hardware and Software is required to use your products?
- Q. What is the lowest speed bandwidth recommendation?
- Q. What type of Operating Platform are the applications using?
- Q. How many Employees can your applications support?
- Q. What do we do if our Password is Lost or Forgotten?
- Q. In the event the servers go down or, Internet connection is lost, how do we maintain our Access to the Service?
- Q. Can your products be CUSTOMIZED to meet specific Customer Requirements?
- Q. What about Data Security?
PayrollPro Section
- Q. What are the Merits and Demerits of using a SaaS Service for Payroll and Social Insurance calculations?
- Q. Many companies have the same payday each month. Is this a problem?
- Q. What is the output format of Reports and Tables?
- Q.Is it possible to input data for Future Months in addition to the Current Accounting Period?
- Q. Can you maintain the Data Relationship with different Accounting Systems?
- Q. Can the Differences between Standard Salary Allowances and Overtime be tightly integrated and coordinated?
- Q. Can you add Payment and Deduction Items?
- Q. Can you Input Directly from Excel?
- Q. Can you pay Special Allowances to individual employees (non-global parameters) and allow for Non-Ordinary Payroll Specifications?
- Q. Can the Differences between Daily, Weekly and Monthly Salary be handled?
- Q. Is it possible to handle Cash Payments (like commuting)?
- Q. How many Days Prior to Payday must the payroll operation be finished?
- Q. Can each employee view his or her Pay Slip directly from the Web?
- Q. How many times can Bonus Calculations be done each year?
- Q. Is it possible to have multiple Bonus Paydays?
- Q. How many Banks can be registered in the system?
- Q. Is it possible to assign one employee to more than one Cost Center?
- Q. Is it possible to specify an employee as Regular, Contract and Part-Timers?
- Q. How is the data transferred at introduction?
- Q. How many Bank Accounts can be registered for Employee Transfers?
AttendancePro Section
- Q. What does AttendancePro do?
- Q. What kinds of attendance types are supported?
- Q. Is it possible to submit multiple days of annual vacation at one time?
- Q. Are compensatory holidays supported?
- Q. Our working time rules are counted in 15 minute intervals. Is this supported?
- Q. How can I enter my attendance data when I have to go directly to the customer, or I’m returning home directly from a customer, or when I’m on a business trip?
- Q. How many types of attendance patterns are supported? And is it possible to define additional ones?
- Q. Can a time recorder’s data be used for attendance input?
- Q. How are attendance approvers set up in the system?
- Q. Is it possible to set multiple approvers?
- Q. It is difficult to input and/or approve attendance records on a daily basis. Is there a simpler way to perform the input and approval process?
- Q. Is it possible to input or modify the data anytime?
- Q. When are the remaining days of annual leave decreased?
- Q. Can HR check the input status of the employees?
- Q. Can HR check the attendance data?
- Q. Is it possible to export the attendance data?
- Q. Is there an e-mail function?
JinjiPro Section
- Q. Many companies use EXCEL to manage their data. Can EXCEL data be used by JinjiPro?
- Q. Is it possible to see the log information?
- Q. Many companies have not used electronic data before and have stored all employee records by paper. Can JinjiPro manage these paper records electronically?
- Q. Since company policies and procedures vary between companies, is it possible to customize and/or add new functionality?
- Q. Is it possible to get data output from JinjiPro?
- Q. Is it possible to manage employee photographs in JinjiPro?
- Q. Is there a limit to the number of historical data records that can be stored?
- Q. Is it possible to create selections for job status (ranking) and salary types for employee information settings in JinjiPro?
- Q. Is it possible for JinjiPro to manage multiple addresses and phone numbers?
- Q. Is it possible for JinjiPro to add new user accounts?
- Q. Is it possible for JinjiPro to hide sensitive data from other users?
- Q. Is it possible for JinjiPro to output reports without a printer?
- Q. Is it possible for company, division and employee codes to use letters instead of numbers?
- Q. Is it possible for JinjiPro to manage multiple companies? And, if yes, is there a limit to the number of companies?
- Q. Do the number of divisions and layers have a limit?
- Q. Is it possible to keep the history of division changes in JinjiPro? And, is it possible to review the division structure at specific time points?
- Q. Are employee batch position changes between divisions possible?
- Q. Is it possible for JinjiPro to manage multiple employment types?
- Q. Is it possible to input data before the data’s effective date?
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